How RedMango solutions helped the telecom regulator in the world’s 2nd largest market measure and evaluate customer experience.
In a fast paced, ever changing market like India, the Telecom Regulatory Authority of India (TRAI) wanted a way to measure and evaluate the mobile broadband speeds that telecom service providers across India provide their subscribers.
RedMango Analytics teamed up with TRAI to launch the TRAI MySpeed Application that helps consumers measure the quality of mobile broadband internet and report the results to TRAI. The reported results are analyzed using the RedMango Big Data analytics solution to power the consumer analytics portal that helps consumers as well as TRAI understand mobile broadband connectivity & quality across the nation.
The Key requirements were to -
RedMango Analytics launched the TRAI MySpeed Application on Android & iOS App Stores. The Application is free to download and is based on the RedMango MyExperience platform.
The application -
In conjunction with the MySpeed application, RedMango has also launched the TRAI MySpeed Analytics Portal (www.myspeed.trai.gov.in). The big data analytics platform along with the web based dashboard that powers the portal are based on the RedMango MyExperience Platform.
The Portal -
The TRAI MySpeed Application and Platform were a resounding success with over 5 Million downloads on the application stores with a higher than 4 star rating.
Over 5 million application downloads and over a billion samples collected with 5000 users being added everyday.
All major areas of the country covered with data samples being collected at a fast rate. Samples collected from across the country to show the accessibility of 2G, 3G and 4G technologies.