For the second consecutive month, Reliance Jio, Idea Cellular, and Vodafone saw their 4G peak download speed decrease, while Airtel was the only one of the four big telecom operators whose 4G download speed increased.Read More
Mobile Experiences Quantified
The RedMango MyExperience platform measures the mobile experience of consumers using its revolutionary myExperience Application suite for Android. iOS and Web. The Application suite is coupled with Big Data Analytics using patented conventional and machine learning algorithms and a customizable live reporting suite to hash the collected data into insights about user experience.
Find your sweet spot!
The myExperience application combines active tests and passive monitoring to measure the user experience of voice & data services as well as other applications.
Action is the real measure of intelligence
The myExperience analytics & reporting suite uses our proprietary big data analytics platform to correlate & analyze data from multiple sources and generate actionable intelligence. The built-in customizable automated workflow enables timely, accurate and effective actions that resolve issues and generate unprecedented insights that can be used to enhance user experience and increase engagement.
Doing the same thing over and over again and expecting a different outcome is the true definition of insanity.
The myExperience automated customer complaint resolution suite takes the ambiguity out of customer complaints for poor mobile experience. The platform automates the entire customer complaint resolution workflow - From helping consumers report issues accurately within 2 seconds to a powerful and intuitive automated analytics engine that results in a faster turn around time as well as a better resolution rate than conventional channels.
We used the myExperience platform to help the Telecom regulatory authority of India (TRAI) crowdsource mobile data experience information and feedback from consumers and make it available for them to explore on a live portal. The myExperience platform is now the standard for mobile data experience measurement in India.
We've been lucky enough to work with some of the best companies in the world, and we'd love for you to join the list.
Here are some of our select clients.